Return and Exchange Policy

 

At NEMEAN.CLOTHING, we strive to provide you with a seamless shopping experience. Our return and exchange policy is designed to ensure your satisfaction with your purchase. Please read the following terms and conditions regarding returns and exchanges:

Eligibility for Returns and Exchanges:

We offer a 30-day return policy from the date of order receipt. To be eligible for a return or exchange, the following conditions must be met:

  • The item(s) must be unworn, with the original label still attached, and in its original purchase condition.
  • Items purchased as a set or received as a free gift with a purchase must be returned as a complete set.
  • Items marked as *final sale can only be exchanged or eligible for store credit, unless the item(s) received are faulty.
  • Shipping costs associated with the return of the item(s) will not be covered by NEMEAN.CLOTHING unless free returns are available in your country.
  • Exchanges are subject to product availability at the time of receipt of the return order.

Returns beyond 30 Days:

Returns requested beyond the 30-day period will be accepted at the discretion of NEMEAN.CLOTHING. In such cases, store credit will be issued for the value of the returned items, valid for 12 months from the date the return is received. Damaged, soiled, or altered returns may not be accepted and may be sent back to the customer.

Requesting a Return or Exchange:

To initiate a return or exchange, please request a Return Authorization Number (RA) by contacting our Customer Service via email at nemeancc@gmail.com. Once your request is reviewed, you will receive an email containing your RA number and instructions on how to proceed with the return.

When contacting Customer Service, kindly provide the following details for a seamless processing of your return:

  • Order number
  • Item(s) to be returned
  • Reason for the return (refund or exchange). If an item is faulty, please provide specific details.
  • For exchanges due to sizing issues, please inform us of your preferred replacement size.

Refunds and Store Credit:

All approved refund requests will be credited back to the original payment method used during purchase. If a gift card was used for the order, refunds will be issued as store credit, valid for 12 months from the date the return is received.

Responsible Returns:

We offer a flexible returns policy, but we do monitor the number of returns made by customers. Continued excessive returns may be flagged. To ensure you receive the correct sizing, please utilize our size guides before ordering. We kindly request not to abuse this policy by ordering multiple (more than 2) of the same or similar items with the intention of returning the majority of your order.

Size Guide Assistance:

If you are uncertain about sizing or any product details before placing your order, please feel free to contact us via email at nemeancc@gmail.com. Our Customer Service team is delighted to assist you in selecting the right products for your needs.

Return Authorisation (RA) Number:

All items being returned must have a valid Return Authorisation (RA) number. Unidentified returns may be sent back to the sender.

We appreciate your cooperation in adhering to our return and exchange policy. Our goal is to ensure your satisfaction with your NEMEAN.CLOTHING purchases, and we look forward to serving you with exceptional products and service.

For any further inquiries or assistance, please contact us at nemeancc@gmail.com

Thank you for shopping with NEMEAN.CLOTHING!

Norsorex®  technology

nemean exclusive

Certified Level 2 protectors - These protectors not only meet the rigorous CE Norm standards of 1621-1:2012 and 1621-2:2014 but also redefine your riding experience. Our innovative design ensures maximum protection without compromising on your freedom of movement, making it the ultimate choice for all your riding styles.

We designed our undergarment based on this diagram! MotoCAP safety ratings assess how well gear protects a motorcyclist in a crash, based on impact protection, burst resistance and abrasion resistance. Test results are weighted to emphasise the need for greater protection in high risk areas as outlined in this diagram.

MOTOCAP

ABRASION RESISTANCE

A sample is wrapped around a solid metal block on an arm, which is dropped onto an abrasive belt moving at a fixed speed and a timer started. When a hole forms in the material, a thin wire behind the material is broken, automatically stopping the timer. A Longer time equals a higher abrasion resistance.

MOTOCAP

IMPACT PROTECTION

Impact protectors are placed over an anvil that measures the energy of the impact. A 5kg flat-faced weight is dropped from 1m. The energy carried through the impact protector is measured. The lower measured forces transmitted equals well performing protectors.

MOTOCAP

Burst Resistance

Gear must remain intact if it is to provide effective protection in a crash. Pressure is gradually applied to the seam and the test ends when the seam bursts or the maximum test pressure is reached.

motocap

THERMAL COMFORT

MotoCAP provides a breathability score based on the Relative Vapour Permeability Index. Gear with higher scores provides better insulation and allows sweat to evaporate through the material. the sample is laid over the hotplate and the amount of energy required to maintain the temperature of the underlying skin membrane is measured.