Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–3 business days (excluding weekends and public holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.
Please note that during sales, promotions, or holiday periods, dispatch times may be slightly longer.
Shipping Rates
Shipping costs are calculated at checkout based on your location and the shipping method selected.
Available options may include:
Australia
Standard Shipping (Australia Post) – calculated at checkout
Express Shipping – calculated at checkout
International
International shipping rates are calculated at checkout based on destination and parcel weight.
Delivery Time Estimates
Estimated delivery times after dispatch:
Australia
Standard Shipping: 3–7 business days
Express Shipping: 1–3 business days
International
7–21 business days depending on destination
Please note delivery times are estimates and may vary depending on postal service delays or customs processing.
International Shipping & Duties
International orders may be subject to import duties, taxes, or customs fees charged by your country.
These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email so you can monitor the delivery of your package.
Lost or Delayed Packages
If your package appears lost or significantly delayed, please contact us at:
nemeancc@gmail.com
We will work with the shipping carrier to investigate and resolve the issue as quickly as possible.
Incorrect Shipping Information
Please ensure your shipping address is correct at checkout.
Nemean Clothing is not responsible for orders shipped to incorrect addresses provided by the customer.