Shipping Information

Free Standard Post within Australia!

We are pleased to offer free standard shipping to customers within Australia. This applies to all orders placed on NEMEAN.CLOTHING, regardless of order value. Our standard shipping option provides reliable delivery services for your convenience.

Tracking Included:

To ensure a seamless shopping experience, all orders shipped within Australia come with tracking capabilities. Once your order is dispatched, you will receive a tracking number via email, allowing you to monitor the delivery status of your package until it reaches your specified address.

International Shipping:

For our valued international customers, we offer shipping to various destinations worldwide. Please note that international shipping costs will be borne by the buyer. The shipping cost may vary based on the destination and the weight of the package.

Due to the international and local freight situation, please expect a delay in order delivery. Any freight delays are beyond our control and we are working with our shipping partners to bring this to a minimum. 

Shipping Timeframes:

For orders shipped within Australia, standard post delivery times typically range from 2 to 7 business days, depending on the delivery location. Please note that these timeframes are estimates and may be subject to occasional delays due to unforeseen circumstances or high order volumes.

For international orders, shipping times may vary significantly based on the destination country and local customs processing. Once your order is dispatched, an estimated delivery timeframe will be provided for your reference.

Order Processing and Dispatch:

We strive to process and dispatch all orders as quickly as possible. Once your order is placed, it will be processed within 1 to 2 business days, except during peak periods. Orders placed over weekends or public holidays will be processed on the following business day.

Address Accuracy:

To ensure successful delivery, please double-check and provide accurate shipping details during the checkout process. NEMEAN.CLOTHING will not be responsible for delays or undelivered packages resulting from incorrect shipping information provided by the customer.

All items are insured against theft and accidental damage whilst in transit from Nemean to the shipping address. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you are not the receiver of your purchase (for example a gift order) then the person who signs for the package confirms receipt and is accountable for the package.
We are unable to authorise packages to be delivered without a signature.

Split Shipments:

In some cases, if your order includes multiple items, they may be shipped separately to expedite the delivery process. You will receive separate tracking numbers for each shipment.

 

Customs Duties and Taxes (International Orders):

For international orders, please be aware that additional customs duties, taxes, or import fees may be levied by the destination country's customs authorities. The payment of these charges is the sole responsibility of the customer.

NOTE: The shipping charges does not include possible taxes and duties which may be applied by customs in the country where the order originated. The responsibility for any customs duties, foreign taxes or other fees which may be imposed will rest with the customer. To comply with Australian export regulations, we are required to declare the exact value of all items ordered and to mark them as dutiable "merchandise". We are also prohibited by law from marking the order as a "gift", even if order is placed with the intention of sending to a gift recipient. For further information, it may be necessary to call local customs offices to gain further details.

Shipping Partners:

We collaborate with reliable shipping partners to ensure your orders are delivered safely and promptly. However, once the package is in the hands of the shipping carrier, NEMEAN.CLOTHING cannot be held liable for any delays or issues during transit.

If you have any questions or concerns regarding our shipping policy, please feel free to contact our Customer Service team at nemeancc@gmail.com

We are dedicated to providing you with a smooth and satisfactory shopping experience at NEMEAN.CLOTHING

Thank you for choosing NEMEAN.CLOTHING!